Reddit Support Relay Privacy Policy

Last updated: 10 November 2026

Hesselbom Tech AB, Sweden, operates the Watchletic Reddit support relay (the "Relay") for the moderators of r/watchletic. This policy explains how the Relay handles information from that community. The general Watchletic Privacy Policy applies to the wider Watchletic service.

Information the Relay processes

When activity occurs in r/watchletic, the Relay may process:

• Public posts and comments, including their text, title, Reddit username, Reddit identifiers, permalink, and timestamp.
• Modmail associated with r/watchletic, including its subject, message text, author, author type, conversation and message identifiers, permalink, and timestamp. Modmail can contain private information supplied by its participants.
• Technical delivery information needed to authenticate, deduplicate, troubleshoot, and confirm delivery, such as event identifiers, payload type, delivery status, and timestamps.

Post and comment events are captured when submitted, before Reddit completes its safety and moderation checks. This allows moderators to receive support reports that Reddit later filters or removes. The Relay does not access unrelated subreddits, Reddit direct messages, passwords, or Reddit account credentials.

How we use the information

The Relay uses this information only to identify, organize, and respond to Watchletic support requests and community feedback; avoid duplicate support tasks; secure and troubleshoot delivery; and protect the Watchletic service and community from abuse.

We process this information to provide support requested by Reddit users and for our legitimate interests in supporting Watchletic, maintaining r/watchletic, and securing our services. We do not sell this information or use it for advertising or automated profiling.

Where information is sent

Reddit delivers the event to the Relay through Reddit's Devvit platform. The Relay sends it over HTTPS to api.watchletic.com, where the request is authenticated and converted into a support task. The task is then stored in Todoist, which Hesselbom Tech AB uses to manage support work.

Reddit and Todoist process information under their own terms and privacy policies. Infrastructure and operational providers may process limited information on our behalf to host and secure the Watchletic service.

Retention and deletion

Webhook content is processed to create the support task. Watchletic operational logs are designed to record delivery metadata and outcomes rather than message bodies. The resulting Todoist task, including the source link and relevant content, is retained until it is resolved or no longer needed for support, troubleshooting, legal, security, or abuse-prevention purposes.

Deleting or editing content on Reddit does not automatically delete the corresponding support task. To request access, correction, or deletion of information held by Hesselbom Tech AB, email viktor@watchletic.com and include the relevant Reddit post, comment, or modmail link or identifier. We may ask for information needed to verify that you are entitled to make the request. Rights and exceptions depend on applicable law.

Security

Relay requests are authenticated and cryptographically signed. Access to support tasks is restricted to people operating Watchletic who need it for support and moderation. No internet service can be guaranteed completely secure, but we use reasonable technical and organizational safeguards appropriate to the information processed.

Children

The Relay is not directed to children under 13. Reddit requires its users to meet the minimum age in its terms. Please do not send sensitive personal information through public Reddit posts or comments.

Changes and contact

We may update this policy when the Relay or its providers change. The current version and update date will remain available on this page.

For privacy questions or requests, contact viktor@watchletic.com.